HDI-MEA | Leading IT Service & Support



	Home About HDI-MEA Corporate Profile How Can HDI-MEA Help you Management Team Alliances & Partnerships Media Center Press Release Photo Gallery Register Advisory Board Join our board Marketing Opportunities Training & Certification Training Courses Courses Calendar Support Center Certification Certification Standards Training Partners ATP Program Overview Benefits Apply to be an ATP ATP Login ATP Directory Certified Instructors Faculty Login Faculty Directory Apply to be an Instructor Consultancy Services Health Check Consultancy Customer Satisfaction Index Support Center Maturity Assessment Support Center Certification Practices and Salary Survey Conferences and Events Upcoming Event Previous Events 2006 Event 2007 Event 2008 Event Contact Us

Courses Calendar

HDI-MEA teaches the customer service skills and service management processes required to provide quality IT service and support. Each HDI Certification reflects the level of knowledge required for specific roles, ranging from Customer Service Representative to Support Center Manager.