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08:00 - 17:30 |
Registration and Information, HDI-MEA Connects E-network and Internet Café |
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08:00 - 09:00 |
Coffee and continental breakfast |
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09:00 - 10:30 |
Opening Ceremonies, Moustafa Kadous & Peter McGarahan. |
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09:00 - 10:30 |
General Session Keynote #1: Leadership Vision: Focused on the Future - Salem Al-Shair |
10:30 - 10:45 |
Networking and Refreshment Break |
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10:45 - 11:45 |
Conference Sessions Block 1 |
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11:45 - 12:00 |
Networking and Refreshment Break |
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12:00 - 13:00 |
Conference Sessions Block 2 |
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13:00 - 14:30 |
Luncheon |
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14:30 - 15:30 |
Conference Sessions Block 3 |
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15:30 - 15:45 |
Networking and Refreshment Break |
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15:45 - 17:00 |
General Session Closing Keynote: The (unbelievable) Implications of Culture on Customer Service - Phil
Verghis |
